Frequently Asked Questions

Everything you need to know about shopping with Rustorange

What is the typical delivery timeline for an order?

Most orders are processed within 24-48 hours and typically reach our customers within 5-7 business days, depending on your location.

How do I determine the right size for me?

We provide a detailed size chart on every product page. We recommend measuring yourself and comparing it against our 'Garment Measurement' guide for the perfect fit.

What is your return and exchange policy?

We offer a hassle-free 7-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

How should I care for my Rustorange garments?

To maintain the vibrancy and fabric quality, we recommend hand washing separately in cold water with mild detergent or dry cleaning for premium ethnic wear.

Can I track my order once it has been shipped?

Yes, once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your shipment's progress in real-time.